Last Updated: August 5, 2026
This Privacy Policy explains how BioLife Nature’s Supplements ("BioLife," "we," "us," or "our") collects, uses, discloses, and protects personal information about visitors to biolifeshops.com and shop.biolifeshops.com (together, the "Site") and customers who purchase our products. By using the Site or providing us with your personal information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information you provide. When you place an order, create an account, sign up for our newsletter, contact us, or participate in our affiliate program, we may collect information such as your name, email address, phone number, billing and shipping addresses, order details, and any other information you choose to provide.
Payment information. We do not store full credit or debit card numbers. Payment data is collected and processed by our third-party payment processors, which are required to maintain industry-standard security.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect information about your device and usage, including IP address, browser type, operating system, pages visited, referring URLs, and the dates and times of your visits.
Information from third parties. We may receive information about you from third parties, such as payment processors, shipping carriers, and analytics providers, to the extent needed to fulfill orders and operate the Site.
2. Cookies and Tracking Technologies
We and our service providers use cookies and similar technologies to operate and improve the Site. These include: (a) essential cookies required for the Site to function, such as session, security, and cart cookies; (b) analytics cookies that help us understand how visitors use the Site; and (c) preference cookies that remember your settings. The WooCommerce store may set additional cookies, as described in its platform documentation.
You can control or delete cookies through your browser settings. If you disable essential cookies, parts of the Site may not function properly. Our Site does not currently respond to browser "Do Not Track" signals, but you may limit tracking by adjusting your browser or device settings.
3. How We Use Your Information
- Process and fulfill your orders, including payment processing, shipping, and delivery updates;
- Provide customer support and respond to your inquiries;
- Send you marketing communications if you have consented to receive them (you can unsubscribe at any time);
- Operate and improve the Site, including analytics and product development;
- Prevent fraud, abuse, and unauthorized transactions;
- Comply with legal obligations and enforce our agreements.
4. Legal Bases for Processing (EEA and UK Visitors)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal information based on: (a) performance of a contract with you, such as processing your order; (b) our legitimate interests, such as operating and improving the Site, security, and fraud prevention; (c) your consent, where required, such as for marketing; and (d) compliance with legal obligations.
5. How We Share Your Information
We do not sell, rent, or trade your personal information, and we do not share it for cross-context behavioral advertising. We may disclose personal information to the following categories of recipients:
- Service providers, such as payment processors, shipping carriers, hosting providers, and email or analytics providers, who assist us in operating the Site and fulfilling orders;
- Professional advisors, such as attorneys and accountants, where necessary;
- Government authorities or other third parties, when required by law, legal process, or to protect our rights, property, or safety or the safety of others;
- A purchaser or successor in the event of a merger, acquisition, reorganization, or sale of all or part of our business.
These service providers are authorized to use your personal information only to perform services on our behalf and are required to keep it confidential.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information, including encryption in transit and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to process orders, provide customer support, comply with legal and accounting obligations, and resolve disputes. When personal information is no longer needed, we delete or anonymize it.
8. Your Rights and Choices
Marketing. You may opt out of marketing emails at any time by using the unsubscribe link in any email we send or by contacting us. Opting out will not affect transactional messages related to your orders.
Access, correction, and deletion. You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to verifiable requests within the timeframes required by applicable law (typically 45 days, extendable as permitted). We may need to verify your identity before processing your request.
California residents. If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know the categories and specific pieces of personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to equal service and pricing. Because we do not sell or share personal information, there is no sale or sharing opt-out to exercise. California Civil Code Section 1798.83 also permits California residents to request information about our disclosures of personal information to third parties for their own direct-marketing purposes; we do not make such disclosures.
EEA and UK residents. If you are located in the EEA or the United Kingdom, you may have rights under the GDPR, including the right to access, rectify, or erase your personal information, the right to restrict or object to certain processing, and the right to data portability. You also have the right to lodge a complaint with your local data protection supervisory authority.
9. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. You must be at least 18 years old to purchase products from the Site. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. International Transfers
We are based in the United States, and personal information we collect may be processed and stored in the United States and in other countries where we or our service providers operate. If you are located outside the United States, your personal information may be transferred to the United States, which may not provide the same level of data protection as your home country. Where required by law, we implement appropriate safeguards for such transfers.
11. Third-Party Links
The Site may contain links to third-party websites, including social media pages. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date above and, where practical, notify you by posting a notice on the Site or by email. Your continued use of the Site after changes take effect constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us:
BioLife Nature’s Supplements
1342 Rocky Point Dr, Oceanside, CA 92056, USA
Email: info@biolifeshops.com
Phone: (760) 941-8803